Wednesday, 15 July 2009


Dear *********,

Thanks for contacting PayPal and I appreciate the opportunity to assist you
with your questions.

First of all, my apologies for the delay that you have experienced in
hearing back from PayPal Customer Support. This delay is the result of
high volume of incoming email inquiries lately. We are working as quickly
as we can to address all of your concerns in a timely manner and to get our
volumes under control.

I perfectly understand that you are enquiring if you can set up separate
account for accepting donations.

Let me go ahead and assist you with that. Yes, you may go ahead and set up
an account for accepting donations. However, accepting funds is not free of
charge. You will still get charge of £3.4% + .20 GBP of the whole amount.
To set up another account and on how to add donation button on your
website, kindly refer below.

Here's how to open a PayPal account.

1. Visit the PayPal website at
2. Click "Sign Up" at the top of the page.
3. Select your country or region from the drop down.
4. Select your preferred account type and click "Get Started."
5. Enter your information, including your email address and password,
which you will need to log in to your PayPal account.
o Enter your full email address, for example,
o Your password must be at least 8 characters with no accented
characters and is case-sensitive.
6. Click the button at the bottom of the page to create your account.


To add a Donation button to your website:

Note: You can create a basic button without logging in, however for
advanced button customization you will need to log in. To use the button
designer, your web browser must be JavaScript enabled.

1. Go to the button designer page on the PayPal website and log in to
your PayPal account.
2. On Step 1, select "Donations" from the drop-down menu.
3. Click "Customize button," and then enter your information to
customize the donation button.
4. If you are logged in to your PayPal account, click Step 2 and Step 3
for additional features.
5. Click "Create Button."
6. Click "Select Code" to select the button code.
7. Copy and paste the button code into your own web page code.

Note: After creating your first button, click "Go to My saved buttons" and
bookmark this page for easy access to your saved buttons.

Should you need anything else, or require more information, please don’t
hesitate to contact us further. Thanks again for being our customer.

We appreciate your patience and understanding regarding this matter, and
wish you continued success on PayPal.

Thank you for choosing PayPal.

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